If you have any questions or queries about the on-line sale, get in touch with us at the following numbers:
Carlos Ezcurra: +54 911 4474 1686
Alejandro Viale: +54 911 3131 8530
When does the Sale close?
The sale is 100% ON-LINE, without any live closure or broadcast. The closing date and time indicated for the Sale (Wednesday, November 30th at 1:00 p.m. Arg time), corresponds to that of Lot 1, ESCRIBA CAPA. After the closure of Lot 1, the following ones will close in numerical order, every 2 minutes and 20 seconds after the closure of the immediately preceding one. They will all close on Wednesday 30th, in numerical order and in a staggered manner, to give the chance to those who did not buy one, to bid on the upcoming ones.
IMPORTANT! In case of receiving a bid within the last 80 seconds prior to the closing of a lot, the system will automatically extend the closing time of that lot in 80 seconds from the moment that the bid was received, to give the previous bidder the chance to bid again. This lot, which closing was extended, will close after 80 seconds have elapsed without receiving any bid for it, and only then the system will trigger the 2m20s countdown for the following lot.
How do I register myself?
By filling the form that will open up when you click on the "Sign Up" link at the top of this page, and then validating your account through the automatic email that the system will send to the address you have entered. If you don't validate your account, by following the link in the email, your account won't be activated.
If you have any problem when signing up, please contact us so we can assist you in the process.
Can I bid once my account has been activated?
No, the activation allows you to follow the sale and the biddings. To be able to bid, you need to get in touch with the Sales Company first. Once your account is active and you're able to login, get in touch with us if you also want to be able to bid on the sales.
The bids are in US Dollars?
Yes, for practical reasons, since we get buyers from different countries, the biddings are in U.S. Dollars and the purchases must be canceled in this currency, within 20 days after the closing of each lot.
The closing time is the one for Argentina?
The system automatically detects your global location and shows the time of the place or country where you are, in addition to the countdown indicating the time remaining until closing.
IMPORTANT! Since the different devices (computers, tablets and phones) take the time from different sources, which can generate differences of up to 15 or 20 seconds with that of the server that controls the closings of the sale, we recommend the users NOT to wait until the last seconds to make their bid, since it could happen that the lot they want to bid on has already closed, although their device shows a few seconds left, due to the time difference with their device. The closings are automatic (without interaction on our part) and are governed by the time taken by the server that controls the auction. Given the inability on our part of synchronizing the clocks of the users' devices, and having warned here of the imbalances that may occur, the sales company and the sellers will not be responsible for the inconvenience that this lack of synchronization may cause.
How do I know if the system took my bid and/or if I've been out bidden?
The system sends a confirmation email notifying the bidders of this, both when they place a bid and when they were out bidden by another bidder.
If I make a mistake when bidding, who do I contact?
Any of the numbers given up here in the first question. Anyway, before taking your bid, the system will ask you to confirm it, in order to avoid inadvertent mistakes.
Besides the price, what other expenses will I have to pay?
As is customary in this type of sales in Argentina, the buyer must pay the sales commission (7%) on top of the price, in addition to the taxes that could correspond, depending on the operation.
Can I bid on more than one lot at a time?
Yes, you can bid on as many as you are interested in and you can view several at the same time by opening them in different tabs of your browser.